The HP MediaSmart Server comes with software applications that must communicate over the network. Sometimes these programs are blocked by a firewall. When this happens, security alerts pop up on the computer screen. I need software for HP EX475 MediaSmart Server. Anyone has an idea where I can get it. I installed 'HP Support Assistant' but this tool doesn't detect my device in the network. I added it manually to my devices. No way to find a copy of the original software in the web to use the device. I have Windows 10, Windows Server 2016 versions.
Sharp eyed reader Chuck Coleman has spotted a software update package for the HP MediaSmart Server and HP Storageworks X510 DataVault products. The software package shows a version of 3.2.1.34990 and appears to be the rumored Patch 2 release we’ve heard mentioned in the forums.
The package does appear to be for all languages, and is available to download for all hardware versions of the MediaSmart Server that are running the 3.0 software (note that this excludes the LX195). However, since HP has been having trouble getting the 3.0 update disks shipped to customers, the patch isn’t going to be very useful for owners of the previous generation servers until you’ve performed the 3.0 upgrade.
Nigel “Cougar” Wilks and I have spent some time digging into the installer package, and discovered that the only changes included are the 5.1.1 version of the Twonky Media Streamer that is already included in the 3.0 software update for the previous generation servers, and new client software for Mac users. There are no changes to the HP code that runs on the server, and several known bugs with 3.0 patch 1 remain unresolved, such as broken help links, the broken image on the Remote Access Home Page, and various other issues we’ve documented in the forums.
Here’s the official wording from the DataVault download page.
This update will reduce CPU load when the media streamer is scanning for media and includes several improvements for the Mac backup feature.
The update is not yet coming down through the HP Software Update built in to the MediaSmart Server or Data Vault even when a manual update check is performed, however it is possible to manually install the package via the Software Update tab of the Home Server Console.
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Note: I’ll recommend that most users wait for the automatic update to come down from HP. For those of you tinkerers that are interested in trying the new patch, here’s how to get it installed on your server.
The first step is to download the package for your server, and move it to the Software share of your server. You can find your download by going to HP.com, and clicking “Support”, and then browsing for your model of server. The update will be found under the Windows Home Server or Server 2003 operating system updates. The packages are the same for all versions (we’ve applied the EX495 download to an EX475 running the 3.0 Software Update), but to be safe here are the individual links for each version of the MediaSmart Server and DataVault Hardware.
HP MediaSmart Server EX470 or EX475
HP MediaSmart Server EX485 or EX487
HP MediaSmart Server EX490 or EX495
HP StorageWorks X510 Data Vault
HP MediaSmart Server EX485 or EX487
HP MediaSmart Server EX490 or EX495
HP StorageWorks X510 Data Vault
Next, start the Windows Home Server Console, navigate to the Settings tab, then the MediaSmart Server or Data Vault tab, and finally the HP Update tab.
Click “Check for Updates”, and let it check. When that completes (likely with No updates found), click the “Search” button.
Check the “Select file” radio button, and browse for the software update package you have stored in the server Software share.
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Click “Next” and your server will retrieve the package, and then launch the installer.
After clicking “Next” to launch the installer, you’ll see the installation proceed and then complete.
The Home Server Console will restart, and you’ll notice your shiny new version number on the Server Status tab.
Note that if you have modified your Twonky config (for example, I add the Converted Videos share to the Twonky shared folders), your changes will be lost when Twonky is installed and you’ll need to reconfigure those settings.
I have not yet had a chance to install the updated Mac client software, when I get it installed on my wife’s Macbook I’ll update here if I notice any changes or improvements.
Hp Ex470 Mediasmart Server Software
This update appears to be a “balance” release that is designed to get all versions of the MediaSmart Server and Data Vault up to the same patch level. Hopefully this provides a simpler platform for future updates from HP.
I’ve not received any official word on this from HP, but I’ll be sure to share more details if they do send me any notice. If you’ve tried the update, post in the comments or forums and let us know how it’s working for you.
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Hp Mediasmart Server Installation Software
Article by Alex Kuretz
I'm Alex Kuretz, and I'm the founder of MediaSmartServer.net. I was the Lead Test and Integration Engineer at HP for the MediaSmart Server until April 2008 when I moved on to other opportunities outside HP. I've kept active in the Windows Home Server community, creating several add-ins and helping users make the most of their Home Servers.
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